Here at The Bradford Exchange, it is our goal to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Centre.
Telecommunications Relay Services (TRS)
We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.
We also provide additional assistance for our customers with visual impairment or other disabilities. If you are visually impaired, or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-877-595-9487 and asking for accessibility assistance.
Click Here to hear an audio clip of the information above.